Frequently asked question

Email us at support@apnarasta.in or call us at +91 8986602999 to initiate the return. Provide your order number, product details, and the reason for the return. Our support team will guide you on how to ship the product back. Ensure the product is securely packaged to avoid damage during transit.

Tracking your order is easy with Apnarasta.in! Follow these steps to stay updated on your order's journey: Visit the Tracking Page: Go to the "Track Order" section on our website. Enter Your Details: Provide your order number and registered email address or phone number. You can find your order number in the order confirmation email or SMS sent to you. Check Your Status: Once entered, you will be able to see the current status of your order, including shipping updates and estimated delivery time. Receive Notifications: You will also receive email notifications with tracking details as your order moves through the fulfillment and delivery process.

No, you do not need to create an account to place an order on Apnarasta.in. You can easily shop as a guest by providing your shipping information and payment details during checkout. However, creating an account offers several benefits, such as: Order History: Easily track and review your past orders. Faster Checkout: Save your shipping and payment details for quicker future purchases. Exclusive Offers: Receive promotions and updates tailored to your preferences.

Before Packing your product you have accept the order or change the order!

Placing an order on Apnarasta.in is simple and quick. Follow these steps to complete your purchase: Browse Our Products: Visit our website and explore our wide range of fresh vegetables, fruits, fish, and birds. Use the categories or search bar to find the items you're looking for. Add to Cart: Once you’ve found a product, select the quantity (if applicable) and click "Add to Cart." Continue shopping or proceed to checkout once you've added everything to your cart. Review Your Cart: Go to your cart by clicking the cart icon at the top right of the website. Review your order, ensuring all items, quantities, and prices are correct. You can remove or update items if necessary. Proceed to Checkout: Click "Proceed to Checkout" to begin entering your shipping information. You’ll need to provide your delivery address, contact details, and preferred payment method. Payment: Choose your preferred payment option (UPI, bank transfer, etc.) and enter the necessary payment details. Confirm your order by clicking "Place Order." Order Confirmation: After successful payment, you will receive an order confirmation email or SMS with your order details, including the order number and estimated delivery time.

Yes, shopping on Apnarasta.in is completely safe! We take your privacy and security seriously and implement multiple measures to ensure a safe and secure shopping experience: Secure Payment Methods: We use encrypted payment gateways to process transactions. Your payment details are securely handled and not stored by us. We offer trusted payment options such as UPI and bank transfers, both of which are widely used and secure. Data Protection: We protect your personal information with strong encryption methods and ensure that your data is never shared with unauthorized third parties. Our platform follows stringent data security practices to safeguard your privacy. Quality Assurance: We work with trusted vendors and conduct quality checks to ensure that the products you receive meet high standards of safety and quality. Privacy Policy: We are transparent about how we use your data and comply with applicable privacy regulations. You can review our Privacy Policy to understand how we protect your personal information. Customer Support: Our dedicated support team is always available to assist you with any concerns or issues during the shopping process. While we take every measure to protect you, it's important to follow general online safety practices, such as using a secure internet connection and verifying website URLs before making payments. If you have any concerns or need assistance, don't hesitate to reach out to us at support@apnarasta.in or +91 8986602999.

At Apnarasta.in, we offer a range of secure payment methods to make your shopping experience convenient and hassle-free. You can choose from the following payment options: UPI Payments: Pay quickly and securely using UPI (Unified Payments Interface) through your preferred UPI apps such as Google Pay, PhonePe, Paytm, etc. Bank Transfers: You can make payments directly from your bank account through NEFT or IMPS transfers. Simply follow the instructions provided at checkout.